Refund Policy for Creative Buffs Private Limited

Introduction

At Creative Buffs Private Limited, we strive to ensure our customers are 100% satisfied with our products and services. However, we understand that there may be instances where you may need to request a refund.

Scope

This refund policy applies to all products and services purchased through www.creativebuffs.com.

Conditions for a Refund

1. Faulty or Damaged Products: If the product you received is faulty or damaged, you may request a refund within 30 days of receiving the product.
2. Incorrect Product: If the product you received is not what you ordered, you may request a refund within 30 days of receiving the product.
3. Services Not Rendered: If you paid for a service that was not rendered to you, you may request a refund within 30 days of the payment date.

Non-refundable Items

Please note that certain items are not eligible for a refund:

1. Digital products once downloaded.
2. Customized products that are made according to your specifications.
3. Services rendered and completed to your satisfaction.

Refund Process

To request a refund, please contact our customer service team at [email address]. Please include your order number and a detailed explanation of why you are requesting a refund.

Refund Method

Refunds will be processed to the original method of payment within 14 business days of receiving your refund request.

Changes to This Policy

We reserve the right to update this refund policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this refund policy, please contact us at [info@creativebuffs.com].